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Rolex watch servicing and repair at The Hour Glass

Rolex watches are designed and built to last.


From the conception of a Rolex watch to the time it leaves the workshops, every step of its development and manufacture follows a single critical requirement: quality. As a result, there is no limit on how long a Rolex watch can keep working, being handed down from one generation to the next, and living several lives.

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Let an expert guide you

With many years between services, your watch deserves the most exacting attention. As a Rolex Authorised Service Centre,The Hour Glass is committed to offering you first-class after-sales service. Thanks to the exacting standards and expertise of our watchmakers, your Rolex watch can continue to perform its functions over time with outstanding reliability and exceptional beauty.

Servicing your Rolex at The Hour Glass

The Hour Glass is proud to be part of the worldwide network of Rolex-trained watchmakers, carefully selected for their uncompromising professionalism and expertise. We follow the Rolex Service Procedure, designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications.

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The Rolex service procedure

The Rolex service procedure is designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications. Each movement is completely overhauled and each case and bracelet is meticulously refinished to restore its lustre. Timekeeping accuracy and waterproofness are rigorously tested to guarantee the level of quality and reliability you naturally expect from a Rolex watch.

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The two-year service guarantee

After a complete service, your Rolex is covered by a two-year Service Guarantee. This guarantee excludes any damage or deterioration that results from an accident or from mishandling of the watch. Any intervention by a non-Rolex-authorised third party or the addition of any non-Rolex-manufactured parts or accessories will void the Service Guarantee.

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